AssetWorks EAM vs. Infor EAM: A Comprehensive Comparison

January 27, 2022

Are you looking for a top-of-the-line software solution to manage your supply chain management (SCM) operations? Well, AssetWorks EAM and Infor EAM are two of the leading options in the market.

In this post, we'll provide a comprehensive comparison of AssetWorks EAM and Infor EAM to help you make the right decision for your business. So, let's dig in!

Functionalities

AssetWorks EAM is a web-based software solution that focuses on asset management with additional features for maintenance management and inventory control. The software offers mobile accessibility, work orders, service requests, and cost tracking. The solution promises seamless communication with vendors and partners, resulting in better asset utilization.

On the other hand, Infor EAM is also a web-based solution that enables companies to manage their assets, work orders, and inventory effectively. Infor EAM offers advanced analytics and business intelligence features that allow companies to analyze their asset data and generate reports.

Winner:

While AssetWorks EAM is an excellent solution for asset management with additional features, Infor EAM's advanced analytics and business intelligence features make it a more comprehensive and well-rounded solution.

Ease of Use

Both AssetWorks EAM and Infor EAM are web-based solutions that offer a user-friendly interface, customizable dashboards, and an intuitive navigation system.

AssetWorks EAM offers effective data collection and easy integration with third-party systems, making it a top contender for businesses looking for a user-friendly application.

Infor EAM offers a unified interface, a simple and intuitive visual design, and can be accessed via mobile devices. Moreover, Infor EAM's interface is customizable, so it can be catered to individual requirements.

Winner:

While both solutions are user-friendly, Infor EAM's customizable interface puts in some extra points under its belt.

Customer Support

AssetWorks EAM provides dedicated customer support that covers all aspects of the software, including training, maintenance, and help desk support. The service offers phone, email, and documentation support.

Infor EAM offers a comprehensive customer support program that includes online training courses, phone support, and email support. The company also provides users with documentation and customer forums to enhance their support experience.

Winner:

Infor EAM surpasses AssetWorks EAM when it comes to customer support, as its online training courses and customer forums offer exceptional user support.

Pricing

AssetWorks EAM offers a quote-based pricing model, customized to the requirements of the specific company purchasing the software. The model includes pricing for the software and the services required to implement it, train employees and ensure continued uptime and support.

Infor EAM also offers a quote-based pricing model. However, the company also provides a subscription-based system that grants users full access to the software and updates.

Winner:

It's a tough call, but AssetWorks EAM wins this round due to its flexibility in terms of bespoke pricing solutions.

Final Verdict

Ultimately, both AssetWorks EAM and Infor EAM offer exceptional software solutions for businesses looking to effectively manage their assets, work orders, and inventory. However, Infor EAM edges ahead due to its advanced analytics and customizable interface, while AssetWorks EAM offers a more flexible pricing solution.

So, which one should you choose? It depends on your business requirements, your budget, and your team's preferences. Make sure to do your research and choose the software solution that best suits your business needs.

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